Advancing Holistic Heritage Management

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Duane Fast

For over 30 years Duane, Canadian, led Artcraft Display Graphics Inc. (now retired). Under his tenure it became an internationally known designer and fabricator of interpretive exhibits and graphics. As an industry leading expert, Duane is contributing editor to Digital Graphics Magazine. Part of Duane’s commitment to social justice involves donating time and expertise to many non-profit causes including President of the Themed Attraction Association Canada, Founding Director of NAI International Interpretation, Associate of TEAM Tourism Consulting, Executive Member of the IGU Commission on UNESCO Geoparks (now retired), and advisor to the PUP Consortium.

Dr. Sam Ham

For over 30 years Sam, American, has been the leading scholar in heritage interpretation, integrating the fields of communications, psychology, and interpretation into what we now know today as thematic interpretation, popularized by his classic book, Environmental Interpretation, first published in 1992. The sequel, Interpretation — Making a Difference on Purpose came out in 2013. Ham is professor emeritus at the University of Idaho and works and consults throughout the world promoting interpretation and its application to protected area management.


Sue, Australian, is a public historian from Melbourne, Australia, with extensive experience in the fields of history, heritage interpretation, sustainable tourism, capacity building, placemaking and museum and exhibition development. She is currently President of the ICOMOS International Scientific Committee on the Interpretation and Presentation of Cultural Heritage Sites (ICIP), a member of the ICOMOS Advisory Committee and an international expert member of the Foundazione Romualdo Del Bianco. Sue was an invited expert speaker at the 40th and 41st Sessions of the World Heritage Committee, President of Interpretation Australia from 2010 to 2013, and an executive committee member of Australia ICOMOS from 2012-2015. Her business, SHP, operates in Australia and internationally.

Dr. Stephen mccool

Steve, American, is professor emeritus at the University of Montana. His work over the last 40 years has emphasized interaction of people and natural resources, particularly with respect to managing visitors in national parks and wilderness, developing new ways of thinking about natural resource planning, and strengthening approaches to public engagement in planning processes. Steve graduated from the University of Idaho with a Bachelor’s degree in Forest Resource Management and continued on with his studies at the University of Minnesota receiving a Ph.D. in 1970. Since 1977, Steve has been on the faculty of the College of Forestry and Conservation at the University of Montana, following appointments at the University of Wisconsin-River Falls and Utah State University. Steve has also served in several research and development positions with the U.S. Forest Service as well some short appointments in National Forest Systems. Steve holds an extensive publication record with numerous refereed journal articles, several edited books, as well as the co-authored and popular UN World Tourism Organization & World Conservation Union (IUCN) Best Practices Guidelines Sustainable Tourism in Protected Areas: Guidelines for Planning and Management. He recently published an edited volume, Reframing Sustainable Tourism (Environmental Challenges and Solutions) with Keith Bosak (2015) as well as the The Future Has Other Plans: Planning Holistically to Conserve Natural and Cultural Heritage with Jon Kohl (2016).


Alison, American, teaches Environmental Studies at the University of North Carolina-Asheville and is a graduate mentor in Environmental Studies at Prescott College (Arizona). She is a human ecologist with 25 years of experience working with people and protected areas, environmental education, and sacred natural sites. She has conducted research at sacred forests in Ghana, India, and Sierra Leone. She is a member of the IUCN’s Specialist Group for Cultural and Spiritual Values of Protected Areas. Alison has numerous publications about her work, including in the books, Asian Sacred Natural Sites, Philosophy and Practice in Protected Areas and Conservation (2016), Sacred Species and Sites: Advances in Biocultural Conservation (2012), Sacred Natural Sites: Conserving Nature and Culture (2010), and Greening the Great Red Island: Madagascar in Nature and Culture (2008). 

Dr. Pham Thi Duyen Anh - Viet Nam

Anh has twenty years’ experience in international development, working with international and Vietnamese NGOs including the International Federation of Red Cross and Red Crescent Societies, Save the Children, SNV Netherlands Development Organisation, and Centre for Social Research and Development. She has designed and managed development programs to promote community development, disaster preparedness, climate resilience, collaborative natural resource management, and sustainable tourism. Anh has strong interest in promoting sustainable tourism as a tool for local development, especially in heritage sites. She was a national facilitator for a UNESCO’s initiative on Public Use Planning in World Heritage Sites and Biosphere Reserve in Vietnam in 2011 with the Public Use Planning Program that later became the PUP Consortium. Anh completed her PhD in Tourism Management at the University of Queensland, Australia in 2018. She advises international development programs funded by ADB, EU, AusAID.


Stacie, American, is a Managing Director at the Consensus Building Institute, where she has over 20 years of experience as a mediator, facilitator, coach, trainer, and researcher on a broad range of public issues in the U.S. and internationally. She is also a founding partner of PUP. Stacie’s work includes assessment, facilitation, and mediation of multi-sector community and national stakeholder dialogues, disputes, and collaborations; training and curriculum design for international, national, and local government entities, NGOs, and schools; and research and writing on collaboration on public policy issues. She specializes in facilitating in highly complex and contentious multi-party contexts around substantively challenging technical issues, where identities, values, and interests intertwine. She brings substantive expertise in education, natural resources and environment issues (land use, water, energy), hazard mitigation and recovery, historic and cultural resources, and tribal and indigenous peoples.

PUP Global Heritage Consortium is a tax-deductible 501(c)3 Non-Profit Organization

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