Jon founded the PUP Global Heritage Consortium in 2013 after having developed the PUP Process and PUP Manual starting in Honduras in 1998 under RARE Center for Tropical Conservation. He has a keen interest in identifying new theories and approaches and turning them into practice. Based in Costa Rica, Jon has worked with PUP around the world, always focusing on the visitor management side, especially his passion for heritage interpretation, but with an eye to learning beyond just visitor management to all kinds of planning. Ultimately he sees a spiritual connection to the value of heritage and management that he shares in his blog on heritage interpretation, his writing, and his work. For more information about him, please visit his website.